What Will I Learn?

Dealing with people’s money is a serious business, so retail banking professionals are required to be confident and competent with all aspects of modern banking needs, from making deposits, to transferring funds, to opening ISA accounts, to understanding the different types of mortgages and loans available. Not only that, impeccable customer service is at the forefront of every task a retail banking professional is required to complete.

How Does the Course Work?

The 12 hours of content in this engaging online course is available for you to access for 12 months. Meaning you can easily work towards your goal of forging a career in retail banking around your existing work and family commitments.

This course has been fully assessed and approved by IVCAS (Independent Vocational Course Appraisal Service)*. For more Information Click here

KEY LEARNING POINTS

Accelerate your career in retail banking by gaining this excellent, up-to-date diploma.

• Gain an insight into the importance of retail banking in the modern banking industry and the history of banking in the UK.
• Learn about financial markets, capital gains and liquidity.
• Learn to identify the various types of banking and banking channels such as retail, commercial and investment banking and building societies and central banks.
• Discover the different roles available in retail banking.
• Explore the different types of retail banking products and how they differ from what has traditionally been found in the market place.
• Explore the crucial area of mortgages and loans.
• Find out about banking services such as current accounts, savings accounts, savings bonds, different types of ISA accounts and bonds.
• Explore debit and credit cards and learn how to calculate APR.
• Learn about the different banking payment systems including remittance, fund transfers, online transfers, faster payment service and standing orders and direct debits.
• Get to grips with financial services including the role of banks as financial intermediaries, mutual fund investments and the ETFs and gilts and bonds investments offered by retail banks.
• Learn about the emergence of bancassurance in the UK, finance and repayment products and depositor’s credit and overdraft insurance.
• Find out about gold as foreign exchange, safety deposit locker facilities, payment of council taxes and bills, and BACS and CHAPS payments.
• Gain an insight into the specialist sector of Islamic banking.
• Gain an understanding of the crucial area of customer service.
• Find out what money laundering is and how to be alert to warning signs that it may be taking place.

ADVANTAGES OF THIS COURSE

• Study at a time and a place that suits you.
• Manageable modules make the 12 hours of course content easy to engage with and learn from.
• Enjoy technical support, should difficulties arise.
• Access to the course content is for 12 months, meaning you can revisit your learning whenever you need to.
• Enhance your career prospects or embark on a whole new career in retail banking.
• Prove your retail banking skillset by downloading and printing your industry-recognised certificate with its unique, verifiable code for potential employers to check.

Get to the front of the queue for the best retail banking roles by signing up to the Retail Banking Diploma today.