Description
The Stay Interview Toolkit
Research shows that voluntary quits are approaching historic highs, while Gallup reports employee engagement has flat-lined over the past 15 years. Low employee engagement and high employee turnover is COSTLY. We have the solution: Stay Interviews. Stay Interviews are one-on-one meetings between leaders and their newly-hired and continuing employees to improve engagement and retention.
This toolkit builds the skills leaders and managers need to successful conduct Stay Interviews with their employees and build a successful Stay Plan.
Course Title | Course Result |
Introduction to the Stay Interview | Know what is a Stay Interview and why you should perform them with employees you want to keep |
Preparing to Conduct Stay Interviews | Discover how to effectively prepare for your stay interviews |
Essential Stay Interview Skill #1: Listening | Be able to strengthen your ability to listen to your employees |
Essential Stay Interview Skill #2: Take Notes | Know what note-taking methods are best for you |
Essential Stay Interview Skill #3: Probing | Find out how to use probing in your Stay Interviews |
Essential Stay Interview Skill #4: Taking Responsibility | Learn how to take responsibility for company decisions |
Managing the Stay Interview | Build your skills to manage the stay interview with different types of employees |
Developing a Stay Plan | Learn how to create a successful stay plan with your employees |
Closing and Forecasting | Know how to close your Stay Interview and forecast retention risk. |
Avoiding Stay Interview Preparation Traps | Find out how to avoid the Stay Interview Preparation Traps |
Avoiding Stay Interview Meeting Traps | Learn how to avoid the Stay Interview Meeting Traps |
Avoiding Stay Interview Post Interview Traps | Understand what you must do to avoid the Stay Interview Post Interview Traps |
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