The Stay Interview Toolkit
Research shows that voluntary quits are approaching historic highs, while Gallup reports employee engagement has flat-lined over the past 15 years. Low employee engagement and high employee turnover is COSTLY. We have the solution: Stay Interviews. Stay Interviews are one-on-one meetings between leaders and their newly-hired and continuing employees to improve engagement and retention.
This toolkit builds the skills leaders and managers need to successful conduct Stay Interviews with their employees and build a successful Stay Plan.
|Course Title||Course Result|
|Introduction to the Stay Interview||Know what is a Stay Interview and why you should perform them with employees you want to keep|
|Preparing to Conduct Stay Interviews||Discover how to effectively prepare for your stay interviews|
|Essential Stay Interview Skill #1: Listening||Be able to strengthen your ability to listen to your employees|
|Essential Stay Interview Skill #2: Take Notes||Know what note-taking methods are best for you|
|Essential Stay Interview Skill #3: Probing||Find out how to use probing in your Stay Interviews|
|Essential Stay Interview Skill #4: Taking Responsibility||Learn how to take responsibility for company decisions|
|Managing the Stay Interview||Build your skills to manage the stay interview with different types of employees|
|Developing a Stay Plan||Learn how to create a successful stay plan with your employees|
|Closing and Forecasting||Know how to close your Stay Interview and forecast retention risk.|
|Avoiding Stay Interview Preparation Traps||Find out how to avoid the Stay Interview Preparation Traps|
|Avoiding Stay Interview Meeting Traps||Learn how to avoid the Stay Interview Meeting Traps|
|Avoiding Stay Interview Post Interview Traps||Understand what you must do to avoid the Stay Interview Post Interview Traps|